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When something goes wrong, we are only a phone call away. We understand that computer workstations are just that - Work Stations. When they are down, you can't work, and that costs you money. We do everything we can to avoid that problem  Fast and reliable repair service has been the backbone of our product offerings since the beginning and we intend that it remain so in the future.

Technology changes so rapidly that our technicians never quit going to school.  We take advantage of the most advanced training available.  Our close association with industry leaders like Microsoft and Intel expose us to upcoming technology before it hits the market.

Even with the latest training, troubleshooting and repair can still be a frustrating process.  If you have ever made a call to one of the major online support centers, you might have encountered a technician who tried everything and finally just blamed your problem on everyone else except for the company he represents.  Our technicians cannot take this approach.  They diagnose the problem and quickly zoom in on the root cause.  No matter what they find, they are not allowed to waste your time blaming others.

Our service rates are competitive with any professionally staffed IT service firms in the region.  This coupled with our policy to only charge for productive hours often results in final costs far below those of our competitors. 

Now we have ExpressTech™ Remote Support.  With it, our technicians can directly connect to your computer through the internet.  Using this new tool, we can often get you back up and running in a fraction of the time it takes for a visit to your offices.

 

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